The agreed price is the amount between the service provider (ourselves) and (you) the customer; and is based on a set of detailed instructions given at the time of booking. Any changes to the agreed booking terms the customer may wish to make, will be dependent upon our ability to accommodate those changes; and may be subject to additional cost(s).
All bookings are considered to be binding at the time they are confirmed. A period of 24 hours from the date of booking is allowed for cancellation, after which a fee of 50% of the total booking charge is applied if the customer decides to cancel.
The balance is payable not less than ten days prior to booking date, by personal / business cheques, or cash unless other arrangements are made when booking.
Beckington Limousines make every effort to be at pick up point(s) at the time(s) agreed. There may be occasions, however, when exceptional road traffic conditions, beyond our control, may cause unexpected delays. Reasonably, therefore, we include in our schedule(s) a period of up to 30 minutes grace. In the event of a grace period being invoked (whole or part) the time adjusted time(s) will be made up during or after the period of hire, schedules permitting.
Damages and subsequent cost(s) of such damage(s) to any vehicle hired and used by the customer and / or guests of the customer, howsoever caused, is the responsibility of the customer. Additionally, in the event that any passenger is sick in, or on any part of the Limousine, we will charge £100 to clean the vehicle.
Overtime charges begin immediately following the end of the hiring time agreed and confirmed at the time of booking. The overtime rate per hour or part thereof shall be that agreed at the time of the booking confirmation.
Whilst Beckington Limousines take every care to keep safe customer's belongings, we cannot, however, under any circumstances take any responsibility for property lost, left or assumed left inside the vehicle(s). The customer and his / her guests are strongly advised to check and ensure that they remove all personal property from the vehicle(s) when they leave the vehicle at the end of the booking period. In the event of any property being found inside the vehicle, the customer's responsibility is to recover the said property from our office; and any cost(s) he / she may incur in the process is at the customer's own expense.
Upon arrival at the airport, and having cleared customs the customer will need to call the chauffeur's mobile phone; the Limousine will then arrive at the Terminal to collect them.
Beckington Limousines will not be liable for any delays or inconvenience, however caused, if the above procedure is not followed and acted upon. All airport transfers include a waiting time of 30 minutes from the agreed collection time. Any additional waiting time will be subject to a percentage surcharge of the total booking cost.
Please note that there is to be no leaning out of the windows of the vehicle. We do not allow chewing gum in the vehicles. There is a no smoking policy in all our vehicles.